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Frequently Asked Questions

  • What is UK Supplies Limited, and what products do you sell?

    UK Supplies Limited is a leading supplier of office products, stationery, and business supplies in the UK. We offer a wide range of products, including Office Essentials, Office Furniture, Technology Products, Ink and Toner, Paper Products and much more.

  • How do I place an order on your website?

    To place an order on our website, simply add the products you want to your basket and proceed to checkout. You will need to create an account or log in if you haven't already done so. Once you have completed your order, you will receive an email confirmation with your order details.

  • What payment methods do you accept?

    We accept a variety of payment methods, including Credit and Debit Card Payments , PayPal, and Amazon Pay.

  • What is your delivery policy?

    We offer free next-day delivery to most UK mainland addresses. A delivery charge of £9.95 will apply. We also offer a 2 to 3 day delivery service with a delivery charge of £4.95. Some remote areas may be subject to additional delivery charges, and delivery times may vary depending on your location.

  • Can I return a product if I am not satisfied with it?

    Yes, we have a hassle-free returns policy. If you are not satisfied with a product, you can return it to us within 30 days of purchase for a refund or exchange. Please see our returns policy for more information.

  • Do you offer bulk discounts?

    Yes, we offer discounts for bulk orders. Please contact our customer service team for more information.

  • How can I contact your customer service team?

    You can contact our customer service team by phone, email, or live chat. Our contact details are available on our website.

  • Do you have a loyalty scheme?

    Yes, we have a loyalty scheme called "Rewards Points." You can earn points for every purchase you make, and these points can be redeemed for discounts on future orders.

  • Do you offer credit accounts?

    Yes, we offer credit accounts to businesses that meet our credit criteria. Please contact our customer service team for more information.

  • How do I track my order?

    Once your order has been dispatched, you will receive an email with a tracking number and a link to our courier's website, where you can track your order's progress.

  • What is your price match policy?

    We strive to offer competitive prices on all of our products. If you find a lower price on an identical item at a UK-based online retailer, we will match their price. Please see our price match policy for more information.

  • Do you offer installation or assembly services for furniture?

    Yes, we offer installation and assembly services for many of our furniture products. Please contact our customer service team for more information.

  • Can I order samples of your products?

    Yes, we offer a sample service for many of our products. Please contact our customer service team for more information.

  • What is your privacy policy?

    We take your privacy seriously and are committed to protecting your personal information. Please see our privacy policy for more information on how we collect, use, and protect your data.

  • Do you have a sustainability policy?

    Yes, we are committed to reducing our impact on the environment and promoting sustainability. Please see our sustainability policy for more information on our initiatives.

  • Can I cancel or change my order?

    If you need to cancel or make changes to your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that orders that have already been dispatched cannot be cancelled or changed.

  • What is your warranty policy?

    We offer warranties on many of our products, which vary depending on the item. Please see the product page or contact our customer service team for more information.

  • How do I leave a product review?

    You can leave a product review by visiting the product page and clicking on the "Write a Review" button. We appreciate your feedback!

  • What is your company's history?

    UK Supplies was founded in 2010 and has since grown to become one of the UK's leading suppliers of office products and business supplies. Please see our About Us page for more information.

  • How can I stay up-to-date on your latest products and promotions?

    You can sign up for our newsletter to receive updates on our latest products and promotions. You can also follow us on social media or check our website regularly for new offers and deals.